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FAQs

Order Information

Probably. There are a few countries our fulfillment center won't ship to. If you live in North Korea, I'm afraid you won't be able to receive these products.

If you don't live in North Korea, though, you're probably good. If you want to double check, you can enter in your address at checkout and if you see shipping rates, tada! You're in luck.

Everyone's favorite question! Shipping cost will vary by country, product, order total, and shipping speed. All the variables. Pricing can be as low as $3 and as high as, well, a lot if you're ordering a freight's worth of mugs. 

It'll vary! (Sorry, I know how much everyone hates "it depends", but it depends.) Production time for products is generally 1-3 business days, and then once your order ships, it depends on which shipping speed you selected.

Unfortunately we don't offer returns, since everything is printed on demand. However, if there's an issue with your order, please contact me so I can make it right!

Good question! If you ordered a variety of products, there's a chance they won't ship in the same order. Some products take longer to print than others, and I'd rather you receive what's ready when it's ready instead of waiting for everything to ship all at once.

Contact me! I'd be happy to help out.

Store Information

Hi! I'm Kelly Vaughn, the owner of KVLLY. I'm a developer, founder of a Shopify Plus agency, podcast co-host, and store owner, as you have already discovered. I go into a bit more detail about the store here.

I don't! I come up with the idea, and then my friends at Printful take care of the printing and shipping for me. (We use a few different product suppliers, but Printful is by far our biggest supplier.)

The store is powered by Shopify. It's super easy to start your own store like this, and I encourage you to do so if you have some fun ideas for products to sell! The more the merrier.

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